ALL ORDERS MUST BE PLACED A FULL DAY AHEAD OF WHEN YOU WANT THE BIRDS SHIPPED
Due to the live nature of most of our products we only ship Monday Tuesday & Wednesday. Typical orders will take one day to process for rush orders please call our direct line.
Q: Can I get a refund for dead birds?
A: No refunds are given, ONLY free replacement birds or a credit towards a future order if you prefer that option. No exceptions.
ATTENTION! New USPS shipping terms just released there is no Priority 2 day anymore as of 7/1/19. Priority mail is now 2-5 day. Please see the attached link HERE to see what zone you fall in. All shipments start from zip code 18252
Shipping is a 3rd party service if you have had issues please contact the USPS. the results of shipping live product is out of our control. Otherwise please schedule a pick up at our farm As we can guarantee a quality product.
ATTENTION MA CUSTOMERS: A POSSESSION PERMIT IS REQUIRED PRIOR TO PURCHASE. CALL 617-626-1575.
***After you order USPS will deliver to your closest post office and then hold the birds and call your phone number for a pickup. they won't drop the birds unattended. ***
If a custom order size is required please call or email and we will put an order together for you.
*Customers are responsible for scheduling their orders around weather conditions, both snow & extreme heat.
Our birds are potentially susceptible to extreme weather conditions greater than 80F. If you must ship your birds we recommend splitting you quantity into additional boxes to give them more air during the shipping process. Birds are non-refundable if shipped during the above outlined conditions.
Shipping and pick-up as well as bulk delivery options are available. Please visit our contact us page for more info.